FAQs/Troubleshooting

If you experience any problem with your bookmark, booklight or metronome first please try resetting the battery. On the bookmark and metronome, the battery will be just under the back cover. On the booklight product there are separate batteries for the light and timer. Under the back cover, remove and set aside the two light batteries and then remove the second battery by removing the cover secured by two screws to the left of this battery area.

While the batteries are out of the space, adjust the contact bar (the silver bar located on the side wall of the battery well) by gently bending the tips of the silver bar toward the middle of the battery well. After this is done, replace the batteries with the print side facing you and slide the battery toward this contact bar. Secure with the cover and the bookmark, booklight or metronome should emit a tone and the display should appear 12:00.

If your light stops working, first check the built in rotation stops. The light head is a sealed unit and should never be taken apart. The light head rotates to the top and to the bottom of a set rotation but does not turn fully in a circle. If your unit turns all the way around in a full circle, the light has been forced past the stops and the wires have been pulled free from the circuit board. Your bookmark will continue to function as a reading timer but the light will no longer work.

If your light is flickering or working intermittently, please adjust the contact bar for the light batteries as explained in the first paragraph and this will correct the problem.

Now get started using your new bookmark or booklight by clicking on the "How to Use" link in the gold column on the left side of this page.

Below are commonly asked questions regarding the operation of the innovative mark-my-time digital bookmark: